.loading-spinner-container{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:400px;gap:16px}.loading-spinner{width:40px;height:40px;border:3px solid var(--primary-light);border-top-color:var(--primary);border-radius:50%;animation:spin .8s linear infinite}.loading-message{font-size:14px;color:var(--muted-foreground);font-weight:500;margin:0}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}:root{--primary: #0088cc;--primary-hover: #0077b3;--primary-light: rgba(0, 136, 204, .1);--primary-foreground: #ffffff;--header-bg-user: #0088cc;--header-bg-admin: #1a1a1a;--header-text: #ffffff;--header-border-user: #0077b3;--header-border-admin: #333333;--background: #ffffff;--background-secondary: #f5f5f5;--background-tertiary: #fafafa;--foreground: #09090b;--card: #ffffff;--card-foreground: #09090b;--card-hover: #fafafa;--border: #e4e4e7;--border-light: #f0f0f0;--input: #e4e4e7;--input-focus: #0088cc;--ring: #18181b;--muted: #f4f4f5;--muted-foreground: #71717a;--accent: #f4f4f5;--accent-foreground: #09090b;--destructive: #ef4444;--destructive-hover: #dc2626;--destructive-foreground: #fafafa;--destructive-light: rgba(239, 68, 68, .1);--success: #22c55e;--success-hover: #16a34a;--success-foreground: #ffffff;--success-light: rgba(34, 197, 94, .1);--warning: #f59e0b;--warning-hover: #d97706;--warning-foreground: #ffffff;--warning-light: rgba(245, 158, 11, .1);--info: #3b82f6;--info-hover: #2563eb;--info-foreground: #ffffff;--info-light: rgba(59, 130, 246, .1);--status-online: #22c55e;--status-offline: #71717a;--status-busy: #ef4444;--status-away: #f59e0b;--status-whale-bg: #fef3c7;--status-whale-text: #92400e;--status-customer-bg: #d1fae5;--status-customer-text: #065f46;--status-potential-bg: #dbeafe;--status-potential-text: #1e40af;--status-cheap-bg: #fed7aa;--status-cheap-text: #9a3412;--chart-1: #2563eb;--chart-2: #7c3aed;--chart-3: #db2777;--chart-4: #ea580c;--chart-5: #16a34a;--chart-6: #0891b2;--chart-7: #4f46e5;--chart-8: #9333ea;--info-border: #bae6fd;--destructive-border: rgba(239, 68, 68, .2);--message-sent: #0088cc;--message-sent-text: #ffffff;--message-received: #f4f4f5;--message-received-text: #09090b;--shadow-xs: 0 1px 2px rgba(0, 0, 0, .04);--shadow-sm: 0 1px 3px rgba(0, 0, 0, .06), 0 1px 2px rgba(0, 0, 0, .04);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .08), 0 2px 4px -1px rgba(0, 0, 0, .04);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .08), 0 4px 6px -2px rgba(0, 0, 0, .04);--shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, .08), 0 10px 10px -5px rgba(0, 0, 0, .03);--radius-xs: 4px;--radius-sm: 6px;--radius: 8px;--radius-lg: 12px;--radius-xl: 16px;--radius-full: 9999px;--transition-fast: .15s ease;--transition-normal: .2s ease;--transition-slow: .3s ease;--z-dropdown: 100;--z-sticky: 200;--z-modal-backdrop: 999998;--z-modal: 999999;--z-tooltip: 10502;--sidebar-bg: #ffffff;--sidebar-border: #e4e4e7;--sidebar-item-hover: #f4f4f5;--sidebar-item-active: rgba(0, 136, 204, .1);--scrollbar-track: #f4f4f5;--scrollbar-thumb: #d4d4d8;--scrollbar-thumb-hover: #a1a1aa;--overlay-bg: rgba(0, 0, 0, .5);--overlay-backdrop: blur(4px)}[data-theme=dark]{--primary: #0ea5e9;--primary-hover: #38bdf8;--primary-light: rgba(14, 165, 233, .15);--primary-foreground: #ffffff;--header-bg-user: #0077b3;--header-bg-admin: #0d0d0d;--header-text: #ffffff;--header-border-user: #005a8c;--header-border-admin: #262626;--background: #09090b;--background-secondary: #18181b;--background-tertiary: #1f1f23;--foreground: #fafafa;--card: #18181b;--card-foreground: #fafafa;--card-hover: #27272a;--border: #27272a;--border-light: #3f3f46;--input: #27272a;--input-focus: #0ea5e9;--ring: #fafafa;--muted: #27272a;--muted-foreground: #a1a1aa;--accent: #27272a;--accent-foreground: #fafafa;--destructive: #f87171;--destructive-hover: #ef4444;--destructive-foreground: #fafafa;--destructive-light: rgba(248, 113, 113, .15);--success: #4ade80;--success-hover: #22c55e;--success-foreground: #09090b;--success-light: rgba(74, 222, 128, .15);--warning: #fbbf24;--warning-hover: #f59e0b;--warning-foreground: #09090b;--warning-light: rgba(251, 191, 36, .15);--info: #60a5fa;--info-hover: #3b82f6;--info-foreground: #09090b;--info-light: rgba(96, 165, 250, .15);--status-online: #4ade80;--status-offline: #71717a;--status-busy: #f87171;--status-away: #fbbf24;--status-whale-bg: rgba(254, 243, 199, .15);--status-whale-text: #fbbf24;--status-customer-bg: rgba(209, 250, 229, .15);--status-customer-text: #4ade80;--status-potential-bg: rgba(219, 234, 254, .15);--status-potential-text: #60a5fa;--status-cheap-bg: rgba(254, 215, 170, .15);--status-cheap-text: #fb923c;--chart-1: #3b82f6;--chart-2: #8b5cf6;--chart-3: #ec4899;--chart-4: #f97316;--chart-5: #22c55e;--chart-6: #06b6d4;--chart-7: #6366f1;--chart-8: #a855f7;--info-border: rgba(96, 165, 250, .3);--destructive-border: rgba(248, 113, 113, .3);--message-sent: #0ea5e9;--message-sent-text: #ffffff;--message-received: #27272a;--message-received-text: #fafafa;--shadow-xs: 0 1px 2px rgba(0, 0, 0, .2);--shadow-sm: 0 1px 3px rgba(0, 0, 0, .3), 0 1px 2px rgba(0, 0, 0, .2);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .4), 0 2px 4px -1px rgba(0, 0, 0, .2);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .4), 0 4px 6px -2px rgba(0, 0, 0, .2);--shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, .5), 0 10px 10px -5px rgba(0, 0, 0, .3);--sidebar-bg: #18181b;--sidebar-border: #27272a;--sidebar-item-hover: #27272a;--sidebar-item-active: rgba(14, 165, 233, .15);--scrollbar-track: #18181b;--scrollbar-thumb: #3f3f46;--scrollbar-thumb-hover: #52525b;--overlay-bg: rgba(0, 0, 0, .7);--overlay-backdrop: blur(4px)}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:var(--scrollbar-track);border-radius:var(--radius)}::-webkit-scrollbar-thumb{background:var(--scrollbar-thumb);border-radius:var(--radius)}::-webkit-scrollbar-thumb:hover{background:var(--scrollbar-thumb-hover)}*{scrollbar-width:thin;scrollbar-color:var(--scrollbar-thumb) var(--scrollbar-track)}*,*:before,*:after{transition:background-color var(--transition-normal),border-color var(--transition-normal),box-shadow var(--transition-normal)}input,textarea,select,button{transition:background-color var(--transition-fast),border-color var(--transition-fast),box-shadow var(--transition-fast),transform var(--transition-fast),opacity var(--transition-fast)}.no-transitions,.no-transitions *,.no-transitions *:before,.no-transitions *:after{transition:none!important}:focus-visible{outline:2px solid var(--primary);outline-offset:2px}::selection{background:var(--primary-light);color:var(--foreground)}[data-theme=dark] ::selection{background:#0ea5e94d}input,textarea,select{font-size:16px}.sidebar-content,.messages-container{-webkit-overflow-scrolling:touch;overscroll-behavior:contain}.safe-area-top{padding-top:env(safe-area-inset-top)}.safe-area-bottom{padding-bottom:env(safe-area-inset-bottom)}.safe-area-left{padding-left:env(safe-area-inset-left)}.safe-area-right{padding-right:env(safe-area-inset-right)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:10px 20px;font-size:14px;font-weight:500;line-height:1.4;border-radius:var(--radius);border:none;cursor:pointer;transition:all var(--transition-fast);text-decoration:none;white-space:nowrap}.btn:disabled{opacity:.5;cursor:not-allowed;pointer-events:none}.btn:focus-visible{outline:2px solid var(--primary);outline-offset:2px}.btn-primary{background:var(--primary);color:var(--primary-foreground)}.btn-primary:hover:not(:disabled){background:var(--primary-hover);transform:translateY(-1px);box-shadow:var(--shadow-md)}.btn-primary:active:not(:disabled){transform:translateY(0);box-shadow:none}.btn-secondary{background:var(--muted);color:var(--foreground);border:1px solid var(--border)}.btn-secondary:hover:not(:disabled){background:var(--accent);border-color:var(--ring)}.btn-outline{background:transparent;color:var(--foreground);border:1px solid var(--border)}.btn-outline:hover:not(:disabled){background:var(--accent);border-color:var(--ring)}.btn-ghost{background:transparent;color:var(--foreground)}.btn-ghost:hover:not(:disabled){background:var(--accent)}.btn-destructive{background:var(--destructive);color:var(--destructive-foreground)}.btn-destructive:hover:not(:disabled){background:var(--destructive-hover);transform:translateY(-1px);box-shadow:var(--shadow-md)}.btn-success{background:var(--success);color:var(--success-foreground)}.btn-success:hover:not(:disabled){background:var(--success-hover);transform:translateY(-1px);box-shadow:var(--shadow-md)}.btn-warning{background:var(--warning);color:var(--warning-foreground)}.btn-warning:hover:not(:disabled){background:var(--warning-hover);transform:translateY(-1px);box-shadow:var(--shadow-md)}.btn-sm{padding:6px 12px;font-size:12px}.btn-lg{padding:14px 28px;font-size:16px}.btn-xl{padding:18px 36px;font-size:18px}.btn-icon{width:40px;height:40px;padding:0;border-radius:var(--radius)}.btn-icon.btn-sm{width:32px;height:32px}.btn-icon.btn-lg{width:48px;height:48px}.btn-full{width:100%}.btn-group{display:inline-flex;gap:0}.btn-group .btn{border-radius:0}.btn-group .btn:first-child{border-radius:var(--radius) 0 0 var(--radius)}.btn-group .btn:last-child{border-radius:0 var(--radius) var(--radius) 0}.btn-group .btn:not(:last-child){border-right:1px solid var(--border)}.btn-loading{position:relative;color:transparent!important}.btn-loading:after{content:"";position:absolute;width:16px;height:16px;top:50%;left:50%;margin-top:-8px;margin-left:-8px;border:2px solid currentColor;border-top-color:transparent;border-radius:50%;animation:btn-spin .6s linear infinite}@keyframes btn-spin{to{transform:rotate(360deg)}}a.btn{text-decoration:none}.card{background:var(--card);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);transition:box-shadow var(--transition-fast)}.card:hover{box-shadow:var(--shadow-md)}.card-header{padding:20px 24px;border-bottom:1px solid var(--border)}.card-header h2,.card-header h3,.card-header h4{margin:0;font-weight:600;color:var(--foreground)}.card-body{padding:24px}.card-footer{padding:16px 24px;border-top:1px solid var(--border);background:var(--muted);border-radius:0 0 var(--radius-lg) var(--radius-lg)}.modal-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:var(--overlay-bg);backdrop-filter:var(--overlay-backdrop);-webkit-backdrop-filter:var(--overlay-backdrop);display:flex;align-items:center;justify-content:center;z-index:var(--z-modal-backdrop);animation:fadeIn .2s ease;-webkit-transform:translateZ(0);transform:translateZ(0);isolation:isolate}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.modal-backdrop{position:fixed;top:0;left:0;right:0;bottom:0;background:var(--overlay-bg);backdrop-filter:var(--overlay-backdrop);-webkit-backdrop-filter:var(--overlay-backdrop);display:flex;align-items:center;justify-content:center;z-index:var(--z-modal-backdrop);animation:fadeIn .2s ease;-webkit-transform:translateZ(0);transform:translateZ(0);isolation:isolate}.modal-content{background:var(--card);border-radius:var(--radius-lg);width:90%;max-width:500px;max-height:90vh;overflow-y:auto;box-shadow:var(--shadow-xl);border:1px solid var(--border);animation:slideUp .3s ease;position:relative;z-index:var(--z-modal);-webkit-overflow-scrolling:touch}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.modal-header{display:flex;justify-content:space-between;align-items:center;padding:20px 24px;border-bottom:1px solid var(--border)}.modal-header h2{margin:0;font-size:1.25rem;font-weight:600;color:var(--foreground)}.modal-close{width:32px;height:32px;display:flex;align-items:center;justify-content:center;background:transparent;border:none;border-radius:var(--radius-sm);font-size:1.5rem;color:var(--muted-foreground);cursor:pointer;transition:all var(--transition-fast);line-height:1;padding:0}.modal-close:hover{background:var(--muted);color:var(--foreground)}.modal-body{padding:24px}.modal-footer{display:flex;gap:12px;justify-content:flex-end;padding:16px 24px;border-top:1px solid var(--border);background:var(--muted);border-radius:0 0 var(--radius-lg) var(--radius-lg)}.form-group{margin-bottom:1.25rem}.form-group:last-child{margin-bottom:0}.form-label{display:block;margin-bottom:.5rem;font-size:.875rem;font-weight:500;color:var(--foreground)}.form-input,.form-select,.form-textarea{width:100%;padding:.75rem 1rem;border:1px solid var(--input);border-radius:var(--radius);font-size:.875rem;transition:all var(--transition-fast);box-sizing:border-box;background:var(--background);color:var(--foreground)}.form-input:focus,.form-select:focus,.form-textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-light)}.form-input:disabled,.form-select:disabled,.form-textarea:disabled{background:var(--muted);cursor:not-allowed;color:var(--muted-foreground)}.form-input::placeholder,.form-textarea::placeholder{color:var(--muted-foreground)}.form-hint{display:block;margin-top:.5rem;font-size:.75rem;color:var(--muted-foreground)}.form-error{display:block;margin-top:.5rem;font-size:.75rem;color:var(--destructive)}.badge{display:inline-flex;align-items:center;padding:4px 10px;border-radius:var(--radius-full);font-size:12px;font-weight:500;line-height:1.4}.badge-primary{background:var(--primary-light);color:var(--primary)}.badge-secondary{background:var(--muted);color:var(--muted-foreground)}.badge-success{background:var(--success-light);color:var(--success)}.badge-destructive{background:var(--destructive-light);color:var(--destructive)}.badge-warning{background:var(--warning-light);color:var(--warning)}.badge-info{background:var(--info-light);color:var(--info)}.alert{padding:1rem;border-radius:var(--radius);margin-bottom:1rem;display:flex;align-items:flex-start;gap:.75rem}.alert-icon{flex-shrink:0;width:20px;height:20px}.alert-content{flex:1}.alert-title{font-weight:600;margin-bottom:.25rem}.alert-description{font-size:.875rem}.alert-success{background:var(--success-light);border:1px solid var(--success);color:var(--success)}.alert-error{background:var(--destructive-light);border:1px solid var(--destructive);color:var(--destructive)}.alert-warning{background:var(--warning-light);border:1px solid var(--warning);color:var(--warning)}.alert-info{background:var(--info-light);border:1px solid var(--info);color:var(--info)}.avatar{display:inline-flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:var(--radius-full);background:var(--muted);color:var(--muted-foreground);font-weight:600;font-size:14px;overflow:hidden}.avatar img{width:100%;height:100%;object-fit:cover}.avatar-sm{width:32px;height:32px;font-size:12px}.avatar-lg{width:56px;height:56px;font-size:18px}.avatar-xl{width:72px;height:72px;font-size:24px}.loading-spinner{display:inline-block;width:24px;height:24px;border:2px solid var(--primary-light);border-top-color:var(--primary);border-radius:var(--radius-full);animation:spin .8s linear infinite}.loading-spinner-sm{width:16px;height:16px;border-width:2px}.loading-spinner-lg{width:40px;height:40px;border-width:3px}@keyframes spin{to{transform:rotate(360deg)}}.loading-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:var(--overlay-bg);-webkit-backdrop-filter:var(--overlay-backdrop);backdrop-filter:var(--overlay-backdrop);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:16px;z-index:var(--z-modal)}.tooltip{position:relative;display:inline-block}.tooltip-content{position:absolute;bottom:100%;left:50%;transform:translate(-50%);padding:6px 10px;background:var(--foreground);color:var(--background);font-size:12px;border-radius:var(--radius-sm);white-space:nowrap;opacity:0;visibility:hidden;transition:all var(--transition-fast);pointer-events:none;margin-bottom:8px}.tooltip-content:after{content:"";position:absolute;top:100%;left:50%;transform:translate(-50%);border:5px solid transparent;border-top-color:var(--foreground)}.tooltip:hover .tooltip-content{opacity:1;visibility:visible}.divider{height:1px;background:var(--border);margin:1rem 0}.divider-vertical{width:1px;height:100%;background:var(--border);margin:0 1rem}.table{width:100%;border-collapse:collapse}.table th,.table td{padding:12px 16px;text-align:left;border-bottom:1px solid var(--border)}.table th{background:var(--muted);font-weight:600;font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted-foreground)}.table tbody tr:hover{background:var(--accent)}.table tbody tr:last-child td{border-bottom:none}.empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:48px 24px;text-align:center}.empty-state-icon{width:64px;height:64px;margin-bottom:16px;color:var(--muted-foreground)}.empty-state-title{font-size:18px;font-weight:600;color:var(--foreground);margin-bottom:8px}.empty-state-description{font-size:14px;color:var(--muted-foreground);max-width:400px}.shift-restricted-page{display:flex;align-items:center;justify-content:center;min-height:100vh;background:var(--background);padding:24px}.shift-restricted-content{text-align:center;max-width:400px;padding:48px 32px;background:var(--card);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg)}.shift-restricted-icon{font-size:64px;margin-bottom:24px}.shift-restricted-content h2{font-size:24px;font-weight:600;color:var(--foreground);margin:0 0 12px}.shift-restricted-content p{font-size:14px;color:var(--muted-foreground);margin:0 0 16px;line-height:1.6}.shift-restricted-hint{padding-top:16px;border-top:1px solid var(--border);font-size:13px}.shift-restricted-hint a{color:var(--primary);text-decoration:none;font-weight:500}.shift-restricted-hint a:hover{text-decoration:underline}.app{height:100vh;height:100dvh;display:flex;flex-direction:column;background:var(--background-secondary);overscroll-behavior:none;overflow-x:hidden;width:100%;max-width:100vw}.app-body{flex:1;display:flex;overflow:hidden}.main-content{flex:1;display:flex;flex-direction:column;background:var(--background);min-width:0;overflow:hidden}.main-content.full-width{overflow-y:auto}.empty-state{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--muted-foreground)}.empty-state h2{margin-bottom:.5rem;font-size:1.5rem;font-weight:500;color:var(--foreground)}.empty-state p{color:var(--muted-foreground)}.sidebar-backdrop{display:none}@media(max-width:768px){.app-body{position:relative;flex-direction:column}.sidebar-backdrop{display:block;position:absolute;top:0;left:0;right:0;bottom:0;background:var(--overlay-bg, rgba(0, 0, 0, .5));-webkit-backdrop-filter:var(--overlay-backdrop, blur(4px));backdrop-filter:var(--overlay-backdrop, blur(4px));z-index:99;animation:fadeIn .3s ease-in-out}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.main-content{width:100%}.empty-state h2{font-size:1.2rem}.empty-state p{font-size:.9rem;padding:0 1rem}}